About CEG

Welcome to Centre for e-Governance website, The Government of Karnataka (GoK) is a pioneer in leveraging information and communication technology (ICT) for better governance and is at the forefront of implementation of electronic-Governance (e-Governance) initiatives in the country. The Centre for e-Governance is a nodal agency created in the year 2006, under the Societies Registration, Act, to steer the e-governance policies and strategies in the state. It is the custodian of the e-governance core infrastructure and basic administrative reform based applications created in the state.

As of now the state can boast of state-of-art two Data Centers, MPLS technology based Karnataka State Wide Area Network and core applications such as e- procurement and HRMS. The Directorate of Electronic Delivery of Citizen Services (ECDS) looks after the Nemmadi, Bangalore 1 and Karnataka1 Citizen Service Centers.

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Latest News & Events

new button Deputation for Project Director-KSWAN, Project Officer e - Procurement and Accounts Manager for Procurement in Centre for e-Governance in Bengaluru.

new buttonಕನ್ನಡ ಕಂಪ್ಯೂಟಿಂಗ್ ತರಬೇತಿ ಚಿತ್ರದುರ್ಗ ದಿನಾಂಕ: 01.12.2015.

MobileOne

Introduction

Karnataka Government is a pioneer in the use of ICTs in making Government services available to all the residents. As a result, e-Governance has emerged as a preferred medium to deliver government services in the state with Bhoomi, KAVERI, UPOR, e-procurement, HRMS, Nemmadi, Bangalore One and Karnataka One taking the Karnataka state in the forefront of e-Governance in the country. Karnataka has around 709 mobiles per 1000 of population whereas the Internet users are just 8-9 percent of the total population.

Similarly at the all India level there are 600 million unique subscribers with around 900 million total subscriptions. Considering that we are looking at the near saturation scenario by the year 2014, the emphasis should be to leverage this technology to bridge the digital divide and make it a potent medium for delivery of government services. The reach and penetration of mobile phones can ensure Karnataka has around 709 mobiles per 1000 of population whereas the Internet users are just 8-9 percent of the total population. The reach and penetration of mobile phones can ensure the delivery of a large number of services in a cost effective, fast and seamless manner even without physical access, as is seen from such initiatives around the world. This phenomenon can be a significant driver for growth and development in India.

Logo MobileOne

Visit :https://www.mobile.karnataka.gov.in

Karnataka State Wide Area Network

Introduction

Government of Karnataka has set up Karnataka State Wide Area Network (KSWAN) to modernize the communication infrastructure of the State with the assistance of Government of India. The network envisages establishing video, voice and data communication across the State, District and Taluka Headquarters.

The project KSWAN has been initiated by the Centre for e-Governance (CeG) in the State of Karnataka to establish a State Information Highway. This will a cost-effective, secure and reliable State Wide Area Network on a Public Private Partnership (PPP) model. KSWAN is initiated to connect 176 POPs (1 State, 27 Districts, 148 Talukas) and approximately 1700 offices including Chief Minister's Office, Governor's Office, spread across the state of Karnataka.

As part of the Government of Karnataka (GoK) e-Governance initiative, the Center for e-Governance (GoK) has implemented State Wide Area Network (SWAN) to address the information communication requirements of the State Government and its Departments. The project titled Karnataka State Wide Area Network (KSWAN) is will provide a reliable, resilient and a secure backbone to meet the information requirements and associated services.

The State of Karnataka, being an IT Hub has done exceptionally well in rolling out large e-Governance applications across the state up to the block level. Large number of Government to citizens' initiatives (G2C),Government to Government (G2G) and Government to Business (G2B) projects are operational.

Logo KSWAN

Visit :http://www.karnataka.gov.in/kswan

Karnataka State Data Center

Introduction

The State Data Center of Government of Karnataka was set up during 2004-05 as a core common technology infrastructure. The State Data Centre (SDC) provides the infrastructure required for consolidating state level applications at a central facility.

Government of India initiated a nationwide scheme (NeGP) under which DIT would provide financial assistance to states for setting up State Data Centre (SDC). This financial assistance covered both CAPEX & OPEX over a period of 5 years. M/S TCS was selected as the DCO through a competitive bidding process. The operation of the KSDC is regularly audited quarterly by a third party auditing firm KPMG and by STQC half yearly.

The Karnataka State Data Center (SDC) hosts 119 applications and 260 servers for various Government Departments.

Logo KSDC

Accreditations for KSDC

  • ISO 27001 – 2013 certification of KSDC.
  • ISO 2000 certification of KSDC.

Visit :http://www.karnataka.gov.in/ksdc

SecLAN

Introduction

Karnataka Government Secretariat housed in Vidhana Soudha, Multi Storied Building (Comprising of various stages) and Vikas Soudha are connected on Local Area Network (LAN). This secretariat Local Area Network was set up to interconnect all the administrative departments housed in these three buildings. This LAN generally called Secretariat Local Area Network (SECLAN) is extensively used by the Karnataka Government Secretariat to run various e-Governance applications such as File Monitoring System, Letter Monitoring System and Attendance Monitoring System apart from Intranet and Internet. Each of these facilities has separate LAN established for all the users housed in the facility and the interconnectivity among these three facilities is established through fiber optic cables.

Under the National e Governance Action Plan, Karnataka State Secretariat LAN(SECLAN) is being mplemented by the CEG. The GoK has proposed a Build, Own, Operate and Transfer (BOOT) model for the implementation and management of the SECLAN for a period of five years.

The following were steps involved in Establishing SECLAN;

  • Design, implement and maintain Physical network infrastructure with structured cabling to support 3000 end user ports initially and scalable up to 7000 end-user ports.
  • Establish and manage high availability network with the provision of data, video and voice services.
  • Managed security services for the entire network.
  • IT Infrastructure Management Services.
Logo SecLAN

Mailing Service

Introduction


Karnataka is a leader among states in India in use of Information and Communication Technologies in governance and providing services to its citizens. Government of Karnataka has launched numerous applications for e-governance over last decade.
Government increasingly uses email as a means of communication though traditional letters remain main communication medium. Email communication is recognized as a medium of official communication as per IT Act 2000.


Create @karnataka.gov.in email id:
To avail the @karnataka.gov.in email id, the user has to submit the physical email ID account creation form with recommendation of head of the department.

State Secure Delivery Gateway

Introduction

State Portal and SSDG Project has been formulated under the National e- Governance Plan (NeGP). NeGP aims to make all Government services accessible to common man, in his locality, over internet and through Common Services Centres (CSCs).

To create an infrastructure that will Expand, Integrate and enhance the reach of the services provided by the Government to citizens and possibly business customers as well.

Features of SSDG are:

  • Interoperable among Various Departments Applications.
  • Seamless exchange of Data.
  • Secure with PKI Support and XML.
  • 24 X 7 Availability.
Logo SSDG

 

Visit :https://mail.karnataka.gov.in/exchweb

State E-Mission Team

Introduction

State e-Mission Team(SeMT) has been established as part of Capacity Building initiative of DietY to hire resources with e-Governance experience to aid State Government. In Karnataka, SeMT is attached to Centre for e-Governance, SeMT acts as consulting wing of Centre for e-Governance and provide their services to departments as per National e-Governance Plan, Government of India. The plan is to aid the departments in assessing departmental capability and requirements with regards to e – governance initiatives in the state. SeMT, through its services provides technical consulting to the Departments of State in conceptualizing, sourcing, developing and implementing e-Governance Solutions.

SeMT team helps Departments in Development of short term and long term solutions in line with vision, mission and objectives for a particular department. SeMT team can help assess e– readiness of that department, identifying the gaps in current eGov eco system and helping the department to conceptualize and implement e – governance solutions in line with best practices and GoI and GoK guidelines.

Training Programs

Introduction

The State of Karnataka has always been a pioneer and front runner interms of understanding and creating the awareness of e-Governance necessity for its state Government employees across the entire cross section of hierarchy from HOD and 2IC’s till the last man stakeholder, in terms of creating required level of sensitization training programmes regarding the various levels of ever growing changes with respect to technology, processes and best practices. These training programmes have been designed to enhance the functional capability of Government mechanism for better and faster delivery of citizen services.

In respect to which a series of 01 day, half day and 03 day workshops have been organized and successfully conducted by Centre for E-Governance at various levels and intervals.

Taking this initiative forward, a need was felt to conduct e0vernance capacity building workshops in collaboration with CDAC and NISG for carrying out knowledge specific and Specialised Training in e-Governance Programmes (STEP) under State Government capacity building workshops.

It was envisaged to develop competencies and skills of e-Governance project implementation teams across State Government sectors, cutting through the hierarchy of offices of various line departments up to field level implementation.

ಕನ್ನಡ ಕಂಪ್ಯೂಟಿಂಗ್ ಯೋಜನೆ(Kannada Computing)

Introduction

ಕನ್ನಡ ಕಂಪ್ಯೂಟಿಂಗ್ ತರಬೇತಿ ಬೀದರ್ ದಿನಾಂಕ: 16.11.2015

ಮಾನ್ಯ ಮುಖ್ಯ ಮಂತ್ರಿಗಳು 2015-16ನೇ ಸಾಲಿನ ಆಯವ್ಯಯವನ್ನು ಮಂಡಿಸುವಾಗ ಇ-ಆಡಳಿತ ಇಲಾಖೆಯಿಂದ ಕನ್ನಡ ಕಂಪ್ಯೂಟಿಂಗ್ ಯೋಜನೆಯನ್ನು ಅನುಷ್ಠಾನಗೊಳಿಸುವುದಾಗಿ ಘೋಷಿಸಿದ್ದು, ಸರ್ಕಾರಿ ಆದೇಶ ಸಂಖ್ಯೆ: ಸಿಆಸುಇ 02 ಸಿಇಜಿ 2015 ದಿನಾಂಕ:22.07.2015 ರಂದು ಜಾರಿಯಾಗಿದೆ. ಕನ್ನಡ ಕಂಪ್ಯೂಟಿಂಗ್ ಮಾಡುವುದರಿಂದ ಎಲ್ಲಾ ಸರ್ಕಾರಿ ಕಚೇರಿಗಳಲ್ಲಿ ಕನ್ನಡ ಭಾಷೆಯನ್ನು ಸುಲಲಿತವಾಗಿ ನೌಕರರು ಬಳಸಲು ಉಪಯುಕ್ತವಾಗುತ್ತದೆ. ಸದರಿ ಕನ್ನಡ ಕಂಪ್ಯೂಟಿಂಗ್ ಯೋಜನೆ ಜಾರಿಗೆ ಬರುವುದರಿಂದ ರಾಜ್ಯದಾದ್ಯಂತ ಕನ್ನಡ ಭಾಷೆ ಹೆಚ್ಚು ವಿಸ್ತಾರಗೊಂಡು ನೌಕರರಿಗೆ ಸಂಶಯವಿಲ್ಲದೇ ಕನ್ನಡ ಕಂಪ್ಯೂಟಿಂಗ್ ಉಪಯೋಗಿಸಲು ಸಾಧ್ಯವಾಗುತ್ತದೆ. ಈ ಯೋಜನೆಯ ಮುಖ್ಯ ಉದ್ಧೇಶ :-

ಅ) ಕನ್ನಡ ಯೂನಿಕೋಡ್ ಬಗ್ಗೆ ಅರಿವು ಮೂಡಿಸುವಿಕೆ
ಆ) ಸರ್ಕಾರಿ ನೌಕರರಿಗೆ ಕನ್ನಡ ಕಂಪ್ಯೂಟಿಂಗ್ ಬಗ್ಗೆ ಇರುವ ಅನುಮಾನಗಳ ಬಗ್ಗೆ ಷ್ಪಷ್ಠೀಕರಣ
ನೀಡುವುದು ಇ) ಕನ್ನಡ ಕಂಪ್ಯೂಟಿಂಗ್ ಬಳಕೆಯನ್ನು ಎಲ್ಲಾ ಸರ್ಕಾರಿ ಕಚೇರಿಗಳಲ್ಲಿ ಬಲಪಡಿಸುವುದು

ಇದನ್ನು ಮುಂದುವರೆಸುತ್ತಾ ಇ-ಆಡಳಿತ ಇಲಾಖೆಯ ಇ–ಆಡಳಿತ ಕೇಂದ್ರವು ಆಡಳಿತ ತರಬೇತಿ ಸಂಸ್ಥೆ ಮೈಸೂರು ಹಾಗೂ ಕನ್ನಡ ಮತ್ತು ಸಂಸ್ಕೃತಿ ಇಲಾಖೆಯ ಸಹಯೋಗದೊಂದಿಗೆ ರಾಜ್ಯದ ಜಿಲ್ಲಾ ಕೇಂದ್ರದಲ್ಲಿರುವ ಜಿಲ್ಲಾ ತರಬೇತಿ ಕೇಂದ್ರಗಳಲ್ಲಿ ಅಧಿಕಾರಿ / ಸಿಬ್ಬಂದಿ ವರ್ಗದವರಿಗೆ ಆನ್ ಲೈನ್ ಕನ್ನಡ ಕಂಪ್ಯೂಟಿಂಗ್ ತರಬೇತಿಯನ್ನು ಪ್ರಾರಂಭಿಸಿದೆ.

ದಿನಾಂಕ 16.11.2015 ರಂದು ಬೀದರ್ ಜಿಲ್ಲೆಯಿಂದ ಪ್ರಾರಂಭವಾದ ತರಬೇತಿ ನಂತರದಲ್ಲಿ ವಿಜಯಪುರ, ಕಲ್ಬುರ್ಗಿ, ಬಾಗಲಕೋಟೆ, ಗದಗ್, ತುಮಕೂರು, ಚಿತ್ರದುರ್ಗ, ದಾವಣಗೆರೆ, ಬಳ್ಳಾರಿ, ರಾಯಚೂರು, ಚಿಕ್ಕಮಗಳೂರು ಶಿವಮೊಗ್ಗ, ಹಾಸನ, ಶಿರಸಿ, ಬೆಂಗಳೂರು ಗ್ರಾಮಾಂತರ ಮತ್ತು ಬೆಂಗಳೂರು ನಗರ ಜಿಲ್ಲೆಗಳಲ್ಲಿ (ಒಟ್ಟು 16 ಜಿಲ್ಲೆಗಳಲ್ಲಿ) ಈವರೆಗೆ ಕನ್ನಡ ಕಂಪ್ಯೂಟಿಂಗ್ ಆನ್ ಲೈನ್ ತರಬೇತಿಯನ್ನು ಸಂಘಟಿಸಿದೆ. ಈ ತರಬೇತಿಯಲ್ಲಿ 1,000 ಕ್ಕೂ ಮಿಗಿಲಾಗಿ ಅಧಿಕಾರಿ ಮತ್ತು ನೌಕರರು ಭಾಗವಹಿಸಿರುತ್ತಾರೆ. ಆ ತರಬೇತಿಯ ಕೆಲವು ಭಾವಚಿತ್ರಗಳು:​

ದಿನಾಂಕ: 11.01.2016 ರಿಂದ 29.01.2016 ರವರೆಗೆ ಪುನ: ತರಬೇತಿಯನ್ನು ಹಾವೇರಿ, ಬೆಳಗಾಂ, ದಾರವಾಢ, ಕೊಪ್ಪಳ, ಉಡುಪಿ ಮಂಗಳೂರು, ಮಡಿಕೇರಿ, ಮೈಸೂರು, ಚಾಮರಾಜನಗರ, ಮಂಡ್ಯ, ರಾಮನಗರ, ಕೋಲಾರ ಚಿಕ್ಕಬಳ್ಳಾಪುರ ಈ ಜಿಲ್ಲೆಗಳಲ್ಲಿ ಸಂಘಟಿಸಲಾಗುತ್ತಿದೆ.

Kannada Computing Training Session at Bidar

Project

Introduction


Project

Introduction


Project

Introduction


Project

Introduction


e-Procurement

Introduction

In 2003, the State Cabinet had approved implementation of a unified e-Procurement platform. A Steering Committee was constituted, under the Chairmanship of Additional Chief Secretary, Government of Karnataka to provide overall guidance and direction to e-Procurement project. A Project Monitoring Committee, under the Chairmanship of Principal Secretary, e-Governance and Chairman, Centre for e-Governance, was constituted to provide policy level support and guidance.

Logo e-Procurement

Hon’ble CM’s Budget Speech 2011-2012


  • The Government has taken up projects like e-procurement, HRMS, KSWAN, Bangalore-One and Nemmadi Rural Telecenter.
  • The state has established 63 Bangalore One centres offering 45 citizen friendly services under a single roof. On the model of Bangalore One, 35 Karnataka One centres have been established in 9 tier two cities across the State.
  • The e-Procurement project has brought a total of 90 departments/organizations under its fold. Because of e-procurement procedures, there has been an increase in competition and tender premium has also come down.

Visit :http://eproc.karnataka.gov.in

Human Resources Management System(HRMS)

Introduction

In 2003, the State Cabinet had approved implementation of a unified e-Procurement platform. A Steering Committee was constituted, under the Chairmanship of Additional Chief Secretary, Government of Karnataka to provide overall guidance and direction to e-Procurement project. A Project Monitoring Committee, under the Chairmanship of Principal Secretary, e-Governance and Chairman, Centre for e-Governance, was constituted to provide policy level support and guidance.

Logo HRMS

Hon’ble CM’s Budget Speech 2011-2012


  • The Government has taken up projects like e-procurement, HRMS, KSWAN, Bangalore-One and Nemmadi Rural Telecenter.
  • The state has established 63 Bangalore One centres offering 45 citizen friendly services under a single roof. On the model of Bangalore One, 35 Karnataka One centres have been established in 9 tier two cities across the State.
  • The e-Procurement project has brought a total of 90 departments/organizations under its fold. Because of e-procurement procedures, there has been an increase in competition and tender premium has also come down.

Visit :http://www.karnataka.gov.in/hrms

Sachivalaya Vahini

Introduction

Government of Karnataka, to bring transparency in Governance and as part of e-governance initiative has decided to make available various decisions taken online by the Government to the citizens. The ODGC Project was initiated in Oct 2011.

ODGC Project provides the application software for online drafting of the Government Communication by Secretariat, issue the digitally signed communication and publish the same on web for easy access to the Public and all concerned. The Government communications covered are Government Orders, Notifications, Circulars and Office Memorandum.

The application implemented is a centralized and web based one. The ODGC is conceptualized keeping the stakeholder needs into consideration.

Purpose
To create and implement a centralized platform for creation, publishing and accessing of all the Government Communications such as Government Orders, Notifications, Circulars and Office Memorandum.


Logo Sachivalaya Vahini

Visit :http://sachivalaya.karnataka.gov.in/svsearch

DECISION SUPPORT SYSTEM (DSS)

Introduction

Decision support System(DSS), for monitoring implementation of developmental schemes/programmes of the departments of government of Karnataka, is a scheme of Planning Department sanctioned vide GO No: PD 8IMM 2011, Dated:06-02-2012. The Centre for e-Governance is implementing the scheme for Planning Department

Decision Support System (DSS) captures the information on the Schemes implemented across the State directly from the data generation points i e., the implementing officers. The which is being currently captured every month in a Monthly Program Implementation Calendar (MPIC) format. This information would serve as inputs for a robust Business Intelligence system to get real time and consistent information on the implementation of the Schemes. This would also provide insights in to data collected and aid decision making for the various line departments of the Government.

Purpose

To plan and monitor the various welfare and developmental schemes run by the various line departments, administrative departments, Boards and Corporations which are under the Government of Karnataka.

Visit :http://202.138.101.169/hrms/admin/frmlogin.aspx

MIS Planning

Introduction

“Single, integrated portal for monitoring all the Developmental Programmes of Karnataka “

  • Linking of line departments, planning department and external systems such as e-Yojane and Khajane
  • Interface to line departments for data entry and report view
  • Capturing information on progress from the remote data generation points
  • Tracking of physical and financial progress
  • Workflow based system
  • Consolidation and approval at various levels
  • Fully integrated and secure repository of state wide data
  • Real time generation of MIS reports
  • Drill down and data analysis features

Visit :http://202.138.101.169/hrms/admin/frmlogin.aspx

State Web Portal

Introduction

Karnataka State Web portal project is aiming at one stop information hub of all Govt. departments. It facilitates departments to host their web site in this common platform with an access to update them periodically.

The e-Form project is a Government initiative to facilitate the public to make electronic submissions of forms for various services provided by different Govt. department. "Electronic Submission of Forms" enables citizens to fill-in and submits forms to Government electronically anytime and anywhere for obtaining Government services. In the first phase all forms are provided in the web for citizen to just down load the forms. Action initiated for citizens to submit the e-from on line.

Logo State Web Portal

 

Visit :http://www.karnataka.gov.in

UID(Aadhaar)

Introduction

The Government of India (GoI) has embarked upon an ambitious initiative to provide a Unique Identification (UID) to every resident of India and has constituted the Unique Identification Authority of India (UIDAI) for this purpose. The timing of this initiative coincides with the increased focus of the GoI on social inclusion and development through massive investments in various social sector programs, and transformation in public services delivery through e-Governance programs. The scale of the UID initiative is unprecedented and its implementation will involve active participation of Central, State, and Local Governments, as well as public and private sector agencies across the country.

The UID has been envisioned as a means for residents to easily and effectively establish their identity, to any agency, anywhere in the country, without having to repeatedly produce identity documentation to agencies. The UID would thus ensure that residents across India – including the poorest and the most marginalized – can access the benefits and services that are meant for them. The UID would thus be critical to the government achieving its goals of social justice and inclusion over the next decade.

The UIDAI has signed Memorandum of Understanding (MoU) and engaged the State Government of Karnataka as a “Registrar”, authorized to enroll residents for the issuance of UID / AADHAAR. The Center for e-Governance (CEG), a Society formed by the State Government of Karnataka has taken the initiative to pioneer the enrollment of residents for UID project in the State of Karnataka. The enrolment started on the 8th of October 2010 and then on a pilot basis in 2 Districts of the State namely: Mysore and Tumkur.

By participating in enrolling residents, registrars and enrolment agencies across the country would be part of a truly historic exercise, one which can make our welfare systems far more accessible and inclusive of the poor, and also permanently transform service delivery in India. AADHAAR is the brand name associated with UID and is synonymous with UID.

Logo AAadhaar

Visit :http://www.karnataka.gov.in/aadhaar

KarnatakaOne

About KarnatakaOne

Karnataka One Project was taken up for implementation by Government of Karnataka for replicating Bangalore One to other cities of Karnataka for delivering services of Government Organizations and Private Companies under one roof in a citizen friendly manner.Hubli-Dharwad One was taken up as a pilot of Karnataka One and was rolled out in the year 2008. Subsequently replication was taken up in 8 cities during 2010 and currently 9 cities Viz., Bellary, Belgaum,Davanagere,Gulbarga,Hubli-Dharwad,Mangalore,Mysore ,Shimoga and Tumkur are operational .The project is being implemented on Public Private Partnership model. Services are also being delivered through Karnataka One Portal to facilitate online transactions for citizens.

Logo KarnatakaOne

Visit :http://www.karnatakaone.gov.in

BangaloreOne

Introduction

The Government of Karnataka (GoK) in order to provide integrated services to the citizens deploying the tools of ICT so as to enhance Speed, Convenience, Certainty and Accountability in providing such services through the concept of a 'One-Stop-Shop’ facility established BangaloreOne Centres across the city of Bangalore. The project was launched on 2nd April 2005 and runs on Public Private Partnership (PPP) model.

G2C and B2C Services
BangaloreOne delivers multiple G2C and B2C services of several Government Departments and Business establishments for the convenience of citizens. With the enablement of B2C services, various business establishments benefit from the e-Governance policy of the Government.

G2C and B2C Services through B1 portal
Citizens can avail few G2C and B2C services through BangaloreOne portal also.

Logo BangaloreOne

Visit :http://www.bangaloreone.gov.in

Karnataka Resident Data Hub-KRDH

Introduction

Welcome to Centre for e-Governance website, The Government of Karnataka (GoK) is a pioneer in leveraging information and communication technology (ICT) for better governance and is at the forefront of implementation of electronic-Governance (e-Governance) initiatives in the country. The Centre for e-Governance is a nodal agency created in the year 2006, under the Societies Registration, Act, to steer the e-governance policies and strategies in the state. It is the custodian of the e-governance core infrastructure and basic administrative reform based applications created in the state. As of now the state can boast of state-of-art two Data Centres, MPLS technology based Karnataka State Wide Area Network and core applications such as e- procurement and HRMS. The Directorate of Electronic Delivery of Citizen Services (ECDS) looks after the Nemmadi, Bangalore 1 and Karnataka1 Citizen Service Centres.

Visit :https://krdh.karnataka.gov.in/index

e-Districts

Introduction


e-District is one of the 31 MMPs under NeGP, with the Department of Information Technology (DIT), Government of India (GoI) as the nodal department, to be implemented by State Government or their designated agencies.  The e-District Mission Mode Project (MMP)) is envisaged to strengthen the district administration of the state by providing ICT support to the participating departments and district administration in terms of providing centralized software application for selected category of citizen services and training for staff of the departments with a view to improve delivery of the citizen services being rendered by these departments.

Under the e-District project for Karnataka, EDCS has already identified citizen centric services spread across different departments and has prepared the necessary Functional Requirement Specification (FRS) & Business Process Re-engineering (BPR) document that explains the complete process flow of each of the services.  Under this MMP it is intended to create a common application platform that shall be hosted centrally at the Karnataka State Data Centre (KSDC).

Services developed under e-District project would be delivered through various delivery channels like:

  • Direct access by Citizens through e-District portal as a registered user.
  • Existing Atal Jana Snehi Kendra’s / B1 / K1 service centres.
  • Common Service Centres (To be Established upto Grama Panchayat Level).

The processing of service request happens through e-District back-end application for all the identified Services.  The e-District platform would also be integrated with the existing applications of different departments that provide citizen services.

Logo BangaloreOne

Common Service Center

Introduction


The Government of Karnataka’s vision for the Common Service Centre Project is that the IT enabled Government Services should be accessible to the common man in his/her village, through efficient, transparent, reliable and affordable means.  This vision shall be realized by the state Government by setting up the CSC project in partnership with 1 or more private entities who will establish the network of common service Centers and deliver range of G2C and B2C services through the network of CSCs.
Mission Statement: The mission of the CSC Project is to deliver efficient Government services at the doorstep of Citizen. This project is in conceptualization stage.

In the above context GoK is interested in setting up of 2000 or more CSCs in the Gram Panchayat village head quarter (each CSC covering about 6 villages) across Karnataka facilitating smooth delivery of G2C and B2C services to rural citizen.  Common Services Centers are envisioned as the front-end delivery points for Government, private and social sector services to rural citizens of India.  The idea is to setup a platform that can enable government, private and social sector organizations to integrate their social and commercial goals for the benefits of rural populations in the remotest corners of the country through a combination of IT as well as non-IT services.

With the view to consolidate the IT foot print and build a common platform for delivery, Government of Karnataka would utilize the cloud based solution frame work.  The government would provide the portal solution to maintain general consistency and reliance on manual operations and reporting irrespective of the different SCAs involved in delivery. A cloud-based model would fit very well for CSC Project, and is the only way we can achieve large scale success, and make that success repeatable.

The SCA has to provide the B2C services (which are not available in government portal) to the rural residents from the portal owned and managed by SCA.

Government prefers cloud model for delivery of CSC services across the state. The back end cloud platform would be enabled by the eDistrict project.  The eDistrict project would bring in large number of G2C services for delivery through the CSCs.

But beyond a delivery channel, the CSCs can play a role of an effective “Change Agent” that would provide a structured platform for socially inclusive community participation for collective development activities.  Such change, it is proposed, would be undertaken through three important components.

  1. A Public Private Partnership (PPP) Framework.
  2. Rural Entrepreneurship and Market Mechanisms
  3. Government Policy and Support.
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