is one of the 31 MMPs under NeGP, with the Department of Information
Technology (DIT), Government of India (GoI) as the nodal department, to
be implemented by State Government or their designated agencies. The
e-District Mission Mode Project (MMP)) is envisaged to strengthen the
district administration of the state by providing ICT support to the
participating departments and district administration in terms of
providing centralized software application for selected category of
citizen services and training for staff of the departments with a view
to improve delivery of the citizen services being rendered by these
the e-District project for Karnataka, EDCS has already identified
citizen centric services spread across different departments and has
prepared the necessary Functional Requirement Specification (FRS) &
Business Process Re-engineering (BPR) document that explains the
complete process flow of each of the services. Under this MMP it is
intended to create a common application platform that shall be hosted
centrally at the Karnataka State Data Centre (KSDC).
Services developed under e-District project would be delivered through various delivery channels like:
- Direct access by Citizens through e-District portal as a registered user.
- Existing Atal Jana Snehi Kendra's / B1 / K1 service centres.
- Common Service Centres (To be Established upto Grama Panchayat Level).
processing of service request happens through e-District back-end
application for all the identified Services. The e-District platform
would also be integrated with the existing applications of different
departments that provide citizen services.
- e-District project
envisages electronic processing and delivery of identified high volume
citizen centric services at the district level and below.
- e-District project along
with other MMPs such as CSC, SDC and SWAN shall be instrumental in making
the vision of NeGP stated below a reality;
Government Services accessible to the common man in his locality, through
common service delivery outlets and ensure efficiency, transparency and
reliability of such services at affordable costs to realise the basic needs of
the common man”.
e-District MMP has various components as stated below;
- Portal with workflow based
application for delivery of citizen services from different departments.
- e-District Platform shall be
hosted on centralized architecture at Karnataka State Data Centre.
Departmental staff shall have role based access to the services of their
departments. Citizens can access the e-District application over the
internet and can avail the services under different departments online.
- Every district shall
constitute District e-Governance Society (DeGS) and Deputy Commissioner of
the district shall be its chairman with members from different
- District Project Managers
shall be hired by Directorate of EDCS and placed in each district who
shall report to the Deputy Commissioner and shall support in
implementation of e-District.
- Gap IT infrastructure such
as; Desktops, Laptops, Printers, Multi-Function devices etc. shall be
provided to the participating departments which do not have any automated
software to deliver the citizen services.
- Data digitization in the
form of Data entry shall be done for the services included under
e-District for the participating departments which do not have any
automated software to delivery of identified citizen services.
- Capacity Building, Change
Management, Awareness and Sensitization programs shall be carried out to
the participating departments so as to enable them to use the e-District
platform for delivery of identified citizen services.
- District e-Governance Societies (DeGS) formed in 27 out of 30 districts.
has been selected as Application Development Agency (ADA) which shall
provide the necessary support in application development and integration
with existing applications.
evaluation for selection of manpower agency to supply District Project
Manager (DPM) one for each district, is in progress.
Overall status of the project: Under Implementation.
per DeitY guidelines the services to be considered under e-District
should be "high volume services" & "which would make a significant
difference to the citizens in terms of savings in cost, time, effort and
hardships". Two category of services are mandated by DeitY, GoI
namely; National Mandatory Category and State Selected Category.
of EDCS has shortlisted around 346 citizen services as "Portfolio of
Services" under the e-District MMP which are spread across 29
departments. It is to be noted that 279 services are already
computerised and are in use by the respective departments. e-District
project shall seamlessly integrate with all the applications that are
already developed to provide these 279 services.
e-District project shall develop the required back-end workflow and
user interfaces for the remaining 67 services. All these services shall
be made accessible to citizens through e-District Portal which will be a
single platform for delivery of all these services.
The details of the services are as below;
Under the National Mandatory category of services the following sub-category of services are identified;
|Sub-Category||No. of Services|
|Certificates ||32 |
|Social Welfare (Pensions)||7|
|Revenue Court Cases||17|
|Ration Card Services||10|
|RTI and Grievances||5|
Under the State Selected category of services the following sub-category of services are identified;
|Sub-Category||No. of Services|
|AYUSH Department||3 |
|Karnataka Slum Development Board||3|
|Dept. of Differently Abled and Sr Citizens ||2|
|Revenue (MAG Court Cases)||2|
|Dept. of Electrical Inspectorate||21|
|Dept. of Agriculture||3|
|Dept. of Social Welfare||4|
|Dept. of Tribal Welfare||4|
|Dept. of Minorities||12|
|Dept. of Backward Classes Welfare||9|
|Department of Commercial Taxes||6|
|Department of Forests||2|
|Inspector General of Registration (IGR)||13|
|Karnataka State Education Examination Board (KSEEB)||2|
|Department of Employment Exchange||2|
|Rajiv Gandhi Rural Housing Corporation||3|
|Women & Child Development||1|
|Department of Excise||8|
|Dept. of Health & Family Welfare||5|
|Transport Department (RTO)||5|
|Transport Department (KSRTC)||6|
|Commerce & Industries Department||7|
|Rural Development and Panchayat Raj (RDPR)||68|
|Karnataka Housing Board (KHB)||9|
|Directorate of Municipal Administration||7|
|Directorate of Pre-University Education,||9|
|Department of Public Instruction||36|
Sri. Krishna Bajpai,
Room No: 110, Gate II, M S Building,
Ambedkar Veedhi, Bangalore 560 001
Tel: +91 080 22373840
Email : firstname.lastname@example.org
Url : http://www.karnataka.gov.in/edcs
Sri. K. G. Rajeshwar
Room No: 102, Gate I, M S
Dr. B. R. Ambedkar Veedhi, Bangalore 560 001
Tel: +91 080 22370821
Email : email@example.com