- Appropriate action will be taken
on those responsible for failures to rectify the deficiencies. Complainants
will also be informed of the action taken.
- In case of likely persistence of
the deficiency, the reasons for the delay in rectifying the deficiency and
time likely to be taken for rectifying the same, will be displayed
prominently in the respective offices, for the information of the public.
- Monthly review meeting will be
held of all the heads of the offices to look into performance reports,
grievances/complaints and their redressed
- The following officers are
designated to receive and attend to all the complaints, which shall be
acknowledged immediately and dealt with finally within 7 working days.
Sub-Registrar of the respective
District Registrar of the
respective district. (Telephone No. is furnished in the chapter)
Public relations officer
o/o Inspector General of Registration & Commissioner of Stamps,
Shimsha Bhavan, No. 720, 46th cross, 8th block, Jayanagar Sangam circle,
080-26645399 / 22456429. Extn. 202, 080-22453077. Fax: 080-26645099.
A regular system of obtaining feed
back from the users will also be initiated through periodic surveys for
constantly improving the quality of service standard in the form prescribe in