Grievances ​​Redressal

  • ​Appropriate action will be taken on those responsible for failures to rectify the deficiencies. Complainants will also be informed of the action taken.
  • In case of likely persistence of the deficiency, the reasons for the delay in rectifying the deficiency and time likely to be taken for rectifying the same, will be displayed prominently in the respective offices, for the information of the public.
  • Monthly review meeting will be held of all the heads of the offices to look into performance reports, grievances/complaints and their redressed
  • The following officers are designated to receive and attend to all the complaints, which shall be acknowledged immediately and dealt with finally within 7 working days.

Sub-Registrar of the respective office

District Registrar of the respective district. (Telephone No. is furnished in the chapter)

Public relations officer
o/o Inspector General of Registration & Commissioner of Stamps,
Shimsha Bhavan, No. 720, 46th cross, 8th block, Jayanagar Sangam circle, Bangalore-560 082. 
080-26645399 / 22456429. Extn. 202, 080-22453077. Fax: 080-26645099.

A regular system of obtaining feed back from the users will also be initiated through periodic surveys for constantly improving the quality of service standard in the form prescribe in this chapter.​