About Common Service Center
Government of Karnataka’s vision for the Common Service Centre Project is that
the IT enabled Government Services should be accessible to the common man in
his/her village, through efficient, transparent, reliable and affordable
means. This vision shall be realized by
the state Government by setting up the CSC project in partnership with 1 or
more private entities who will establish the network of common service Centers
and deliver range of G2C and B2C services through the network of CSCs.
Statement: The mission of the CSC Project is to deliver efficient Government
services at the doorstep of Citizen. This project is in conceptualization
the above context GoK is interested in setting up of 2000 or more CSCs in the
Gram Panchayat village head quarter (each CSC covering about 6 villages) across
Karnataka facilitating smooth delivery of G2C and B2C services to rural
citizen. Common Services Centers are
envisioned as the front-end delivery points for Government, private and social
sector services to rural citizens of India.
The idea is to setup a platform that can enable government, private and
social sector organizations to integrate their social and commercial goals for
the benefits of rural populations in the remotest corners of the country
through a combination of IT as well as non-IT services.
the view to consolidate the IT foot print and build a common platform for
delivery, Government of Karnataka would utilize the cloud based solution frame
work. The government would provide the
portal solution to maintain general consistency and reliance on manual
operations and reporting irrespective of the different SCAs involved in
delivery. A cloud-based model would fit very well for CSC Project, and is the
only way we can achieve large scale success, and make that success repeatable.
SCA has to provide the B2C services (which are not available in government
portal) to the rural residents from the portal owned and managed by SCA.
prefers cloud model for delivery of CSC services across the state. The back end
cloud platform would be enabled by the eDistrict project. The eDistrict project would bring in large
number of G2C services for delivery through the CSCs.
beyond a delivery channel, the CSCs can play a role of an effective “Change
Agent” that would provide a structured platform for socially inclusive
community participation for collective development activities. Such change, it is proposed, would be
undertaken through three important components.
Public Private Partnership (PPP) Framework.
Entrepreneurship and Market Mechanisms.
- Government Policy and Support.